CoffeeIQ
CoffeeIQ
CoffeeIQ
Effective September 22, 2026
These terms govern your use of CoffeeIQ, operated by Christian Chamoun, trading as CoffeeIQ (we or us). By creating an account or using CoffeeIQ, you agree to them. If you use CoffeeIQ for a business, you confirm you have authority to accept these terms for that business.
Effective date: September 24, 2026.
CoffeeIQ helps shops view sales and operational reports, connect supported point-of-sale accounts such as Square or Clover, and ask questions about their data. You are responsible for decisions you make using the reports. Figures can be delayed, incomplete, or affected by data supplied by connected providers. CoffeeIQ is not accounting, tax, legal, or financial advice.
You must provide accurate account details, protect your login, and promptly tell us if you suspect unauthorized access. You may connect only a POS business account you are authorized to manage. You remain responsible for your business data and for complying with applicable laws when you use CoffeeIQ. You grant us permission to process data you connect solely to provide, secure, and improve the service as described in our Privacy Notice.
Square, Clover, Stripe, Supabase, OpenAI, and other providers have their own terms and availability. Square and Clover are third-party POS providers and are not responsible for CoffeeIQ subscriptions, reports, AI answers, support, or billing unless a provider expressly offers its own billing for CoffeeIQ. You can disconnect a POS integration through CoffeeIQ or the relevant provider controls. Switching from one POS provider to another may remove or replace previously imported POS records so reports reflect the newly connected provider. Ask CoffeeIQ can produce inaccurate or incomplete answers. Review important figures against your source records before acting on them.
Trials include up to 25 AI questions per shop each day. Paid subscriptions include up to 100 AI questions per shop each day, resetting at midnight UTC. The allowance is shared by all members of the shop. These limits protect service availability and do not limit access to your reports or exports.
CoffeeIQ subscription prices, trial terms, and renewal details are shown at checkout before you subscribe. Unless CoffeeIQ clearly states that a subscription is billed through Clover or another marketplace, CoffeeIQ subscriptions are managed through CoffeeIQ's website and billing provider. A payment method may be required for a trial or subscription. After a trial, your subscription automatically renews unless you cancel before the trial ends or before your next renewal. One trial is available per shop and account; offers cannot be combined or reused unless CoffeeIQ says otherwise. Creating an account or connecting a POS account alone does not authorize a charge.
Installing or connecting CoffeeIQ through Clover or Square authorizes POS data access only; it does not cancel, start, or change your CoffeeIQ subscription unless the checkout or marketplace flow clearly says so. You can cancel online from Billing, then Manage billing. If online cancellation is unavailable, email help@coiq.app from your account email and we will help cancel. Cancellation must be requested before the trial or renewal date to avoid the next charge.
Cancel online at any time through Billing, then Manage billing. Cancellation takes effect at the end of the current trial or paid period; you can continue using the service until that date. Cancel before the trial end to avoid the first charge. Deleting the app, signing out, or disconnecting a POS account does not cancel a subscription. If you cannot access billing, contact help@coiq.app for cancellation assistance. Payments are generally non-refundable for periods already started, except where required by law or where we agree to a refund for an error. Contact us about duplicate, incorrect, or unauthorized charges. Failed payments may restrict access until resolved. We will give advance notice of material price changes and explain how to cancel.
CoffeeIQ is intended for business users aged 18 or older. Do not use CoffeeIQ unlawfully, access data from another shop without permission, interfere with the service, or attempt to bypass its security or usage limits. Do not submit payment card numbers, passwords, or sensitive personal information to Ask CoffeeIQ. We may suspend access when reasonably necessary to protect the service, other customers, or legal compliance.
We work to keep CoffeeIQ available and its reports useful, but do not promise uninterrupted service or error-free results. To the extent permitted by applicable law, CoffeeIQ is provided without warranties not expressly stated here. Nothing in these terms excludes rights or liability that the law does not permit us to exclude.
To the extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or lost profits, revenue, business opportunities, or goodwill arising from use of CoffeeIQ. Our total liability for claims relating to the service is limited to the greater of $100 USD or the fees you paid us in the 12 months preceding the event giving rise to the claim. These limits do not apply to fraud, willful misconduct, gross negligence, or any liability or consumer right that cannot legally be limited. You remain responsible for verifying source records and maintaining records needed to operate your business.
You may request closure and deletion from Support. We verify the account owner before removing a shop or its records. Tell us if you also want your subscription cancelled; we will not require you to complete deletion to cancel billing. You retain ownership of your business data. CoffeeIQ retains ownership of its software and branding.
We may update these terms as the service changes. We will post the updated date and give notice when a change materially affects your rights. Questions about these terms or account closure can be sent to help@coiq.app.